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How do I return an item?

Refund/Return Policy:

We accept returns for exchange or refund 14 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• within 14 calendar days of the delivery date (if after 14 days contact us at admin@bigdoings.com, and we'll see what we can do)

• unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us, please email admin@bigdoings.com immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 5% restocking fee for returned items that are not being exchanged and are not damaged. Again you must
contact us within 14 days if you intend to return an item back to our store. Items returned to us after 14 days and without contacting us at admin@bigdoings.com will likely not be refunded.

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